Contact Us

We'd love to hear from you! Whether you have a question about your order, need help with a product, or just want to say hello — we're here for you.

Get in Touch

• Email: support@thelumiereglow.com
• Response time: Within 24–48 hours, Monday through Friday
• Business hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Order Support

If you're reaching out about an existing order, please include the following in your email to help us assist you faster:

• Your order number
• Your full name and email address used at checkout
• A brief description of your issue

Returns & Refunds

For return or refund requests, please visit our Return & Refund Policy page for full details, then email us at support@thelumiereglow.com to get started.

Frequently Asked Questions

Before reaching out, you may find your answer on our FAQ page. We've covered the most common questions about shipping, products, returns, and more.

Thank you for shopping with Lumière Wellness. We appreciate your support and will do everything we can to make your experience exceptional. 🌿